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More money and time cards; is job satisfaction up or down?

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by Omar Garcia

In Israel, to increase the number of doctors, the Israeli Health Ministry decided to raise salaries. With the objective of increasing highly needed productivity, they also added time controls. Did this increase job satisfaction for doctors? What do you think?

Not at all. The contract effectively reduced self-reliance. They reduced what we call "Autonomy" at the Driven Organization, which is the the capacity to choose "how," "where," and "when" to do the work. Some organizations go as far as rethinking the "what" to do as well. Autonomy gives complete control to the worker on how to do his work. The result is that the worker becomes more engaged with the work and is actually much more responsible. A worker with Autonomy is a adult worker (as opposed to one that needs a nanny), convinced of the importance of his work and fully responsible for it.

Quotes from the article:
"Many doctors loathe the new contract provisions, especially having to punch a time clock. As a result, claims contract foe Prof. Eran Dolev, "senior doctors leave the hospital earlier," working on the clock, rather than staying as long as needed, "and orderly shift-to-shift-handovers are gone," Dolev added."

"Prof. Yehuda Ullmann said the time clock "validated measuring doctors' work by hours rather than productivity, and for ... doing the minimum necessary" rather than putting patients' welfare first.""

See the article here.

Tags: Salary, Autonomy, job satisfaction
Published on 20 Sep. 2012

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